Helpline Chat/Call Training Verification
We've created these questions to verify that you've completed all the training videos and read through the policy Manual (all training materials are located on the #volunteertraining channel on the Helpline Volunteer Team).
You're free to access and review the training materials while you answer the questions below.
When you hit submit, your answers will go to our volunteer manager for review. Our volunteer manager will then send you an email letting you know you are ready to answer calls and chats. Please don't answer any calls or chats until you are cleared by the volunteer manager.